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How long does a City Department have to respond to my request?

Generally, the City must respond to a request to inspect or copy records within three (3) to ten (10) days. In “unusual circumstances,” the City may extend its time to respond. “Unusual circumstances” permitting the extension are limited to the need to: (a) search for and collect the requested records from facilities separate from the office processing the request; (b) search for, collect and appropriately examine a voluminous amount of separate and distinct records included in a single request; and/or (c) consult with another part of the department or with another department that has a substantial interest in the response to the request.