Administer and coordinate human resource services for city departments. Provide employee services including benefits, worker's compensation, recruiting, testing, training, job analysis and compensation. Manage employee relations.
Administration: Develop and monitor adherence to City Administrative Instructions; evaluate effectiveness of communication tools; manage applicant testing and applicant tracking system; direct and serve as primary liaison to the Civil Service Commission; manage the Human Resources information system; and develop and maintain the Human Resources website.
Employee Benefits: Manage the city's self-funded employee health benefits fund; including oversight of claim administration, PPO, pharmacy benefit, hospital contracts, and various other aspects of this program. Provide health and wellness information to plan members. Chair the Group Health Plan Committee.Employee Services: Review/revise the Classification and Compensation plan; manage the recruitment and selection process; develop and maintain the compensation administration; develop and maintain the classification system; coordinate payroll administration interface; and maintain employee records management and provide Human Resources advisory services to City leadership, management and staff.
Labor Relations and Benefits: Manage drug testing policies and procedures; assist in labor negotiations; manage discipline and grievance administration process; administer the deferred compensation and retirement plan; and serve as primary liaison to the Public Employees Retirement System.
Organizational Training: Manage the overall city training initiatives and courses; assess needs of managers and employees; create and provide employee training including supervisory and management training; create and provide career development and planning; and participate in the strategic planning process.
Partner with City management in the creation of an environment where internal and external customer service is key in our daily interactions and long-term philosophy. Provide a dynamic environment where employees can grow and learn. Work in concert with employee organizations for effective issue resolution. Go beyond expectations in the delivery of services.
Employee & Customer Relations Manager
Contacting Human Resources
Location: 431 Prater Way Sparks, Nevada 89431
Hours of Operation: 8:00-5:00 Monday through Thursday
Telephone: (775) 353-2345
Jobline: (775) 353-2444
TDD: (775) 353-2350